UpWork Customer Service

Contact UpWork & solve common issues

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about UpWork. Below you will also find the phone and non-phone-based contact information we've gathered.
As for contacting UpWork, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

UpWork: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for UpWork.
There's more!
Click below to show 1 more questions, answers, and complete guides to common UpWork customer support problems.
As far as we know, there is only one way to contact UpWork, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to UpWork, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Recent reasons customers contacted UpWork:

Hello Good day,**I am an upwork talent and I am having trouble logging in on my account...
I have tried the link from upwork to obtain my password. It opens the website to log in...
Good afternoon, I previously created an account on Upwork, but I closed it and created...
I have money paid on contracts that I can't figure out how to retrieve. **When I go to...
I want SO badly to freelance for Upwork, but I can't. I created an account for which I...
Hope you are well.**Noticed that my account was suspended, but why ?. I have always fol...
How can I tell if my job offer with upwork is a scam
I Just want to withdraw my funds please..you can keep the account...close it if you wan...
Hello, I am living and working in the UK but I don't have a uk driving license or a bri...
A MESSAGE SAYS MY ACCOUNT HAS BEEN SUSPENDED - CANNOT GET HELP FROM ANYONE. CHAT SAYS T...
I have bought a ** bid for * month and my total bid is ** and still I can't connect get...
Payment Bank Details disable
charged from my bank.I dont know why charged me.
i have a dispute but can't see what it is about. no human to contact on upwork* the job...
**:** pm, *********** Ameen***: Hi good afternoon. I have an Upwork account but I can't...

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Comparing UpWork Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact T-Mobile page. Or look at our Contact Capital One page. We can't really provide this kind of help if you're looking to contact UpWork because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with UpWork?

GetHuman does not work with UpWork's customer support operations, directly or in any other way. GetHuman has no partnership or relation to UpWork at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check UpWork's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting UpWork at a Glance

UpWork has no phone number
UpWork has no chat option
UpWork has no customer email
UpWork has 1 help forumBEST
UpWork has no twitter handle
UpWork has no facebook page
Contact information overview

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