I have bought two bikes via sports direct.*Muddyfox energy** I bought in April and mudd...

GetHuman-jvekariy's customer service issue with Universalcycles.com from October 2018

3 views
 | 
156 similar
 | 
0 following
Help with my Universalcycles.com issue
First: share to improve GetHuman-jvekariy's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jvekariy's next move: call Universalcycles.com.
The best way to get your problem resolved is to tap the button below to start calling Universalcycles.com. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-jvekariy may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-jvekariy's own words
I have bought two bikes via sports direct.*Muddyfox energy** I bought in April and muddyfox synergy** in September. *Muddyfox energy** left pedal strip off from the crank and it is very poor quality. Recoil or replacing crankset with pedal is a huge cost. Totally unhappy with this within * months. If I would have known this before then I would not have ordered second one from you. Is there any sort of post sale support do you offer? Also your customer care number **** is premium rate and I can't afford to call on that, any free contact number or any sort of free parts would be appreciated. Thanks
GetHuman-jvekariy did not yet indicate what Universalcycles.com should do to make this right.
I have an issue with Universalcycles.com too
How GetHuman-jvekariy fixed the problem
We are waiting for GetHuman-jvekariy to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Universalcycles.com's attention and get better help faster. Tap below to get started.
Having Universalcycles.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Universalcycles.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-jvekariy fixes it.
This email address isn't valid

Universalcycles.com

Customer service issue
Reported by GetHuman-jvekariy
Oct 13th, 2018 - 3 mons ago
I have an issue with Universalcycles.com too
Not resolved
Seen by 3 customers so far
Similar issue to 156 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jvekariy started working on this issue
Oct 13th, 2018 10:56am