I have bought two bikes via sports direct.*Muddyfox energy** I bought in April and mudd...

GetHuman-jvekariy's customer service issue with Universalcycles.com from October 2018

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I have bought two bikes via sports direct.*Muddyfox energy** I bought in April and muddyfox synergy** in September. *Muddyfox energy** left pedal strip off from the crank and it is very poor quality. Recoil or replacing crankset with pedal is a huge cost. Totally unhappy with this within * months. If I would have known this before then I would not have ordered second one from you. Is there any sort of post sale support do you offer? Also your customer care number **** is premium rate and I can't afford to call on that, any free contact number or any sort of free parts would be appreciated. Thanks
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Customer service issue
Reported by GetHuman-jvekariy
Oct 13th, 2018 - a mon ago
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Oct 13th 10:56am