I was purchasing * tickets for my birthday for the ** may, the website glitched and fr...

GetHuman-annabele's customer service issue with Universal Studios Hollywood from May 2021

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The issue in GetHuman-annabele's own words
I was purchasing * tickets for my birthday for the ** may, the website glitched and froze on me and gave my confirmation but for the ** may. I am begging them just to change to **. I was on the phone for * hours. Nobody answered me. It’s really important and I just want to have a good birthday*So please I am begging them to change the date

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How Do I Get a Universal Studios Ticket Refund?How Do I Get a Universal Studios Ticket Refund?
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Universal Studios Hollywood

Customer service issue
Reported by GetHuman-annabele
May 5th, 2021 - 6 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 233 others
0 customers following this

Timeline

GetHuman-annabele started working on this issue
May 5th 2:59pm
GetHuman-annabele indicated the issue is not fixed yet.
May 5th 7:19pm

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