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The issue in GetHuman1690856's own words
we entered universal studios and my girlfriend suddenly felt ill as soon as we entered. we had to leave universal studios ** minutes after we entered and were offered rude customer service when i spoke of my issue. We are from Australia and are unable to return for the second day as we leave Los Angeles soon. we would like a refund of money as we were unable to get the experience deserved**Kind Regards, Jayden Head
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