My stepsons mother is not letting him go with us. After I clearly bought him his ticket...

GetHuman730760's customer service issue with Universal Studios Hollywood from May 2018

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My stepsons mother is not letting him go with us. After I clearly bought him his ticket. Please may I get a refund on his ticket. Maybe In a gift card for the park for purchases or something.
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Universal Studios Hollywood

Customer service issue
Reported by GetHuman730760
May 30th, 2018 - 6 mons ago
I have an issue with Universal Studios Hollywood too
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Seen by 6 customers so far
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Items needed
Email on Account
Order Number
Name of Account Holder
Phone Number
Home and Billing Address
Credit or Debit Card Number Used
Credit Card Expiration Date
Timeline
GetHuman730760 started working on this issue
May 30th 12:12pm
GetHuman730760 indicated the issue is not fixed yet.
May 30th 5:40pm
GetHuman730760 confirmed the issue is fixed. Hooray!
Jun 2nd 4:39pm