I went to my Pain Mgmt doctor today for a pain medicine refill. The doctor was on an em...

GetHuman5488283's Cancel Insurance issue with United Healthcare from November 2020

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The issue in GetHuman5488283's own words
I went to my Pain Mgmt doctor today for a pain medicine refill. The doctor was on an emergency to his family and the office staff had him do a virtual visit instead. When we finished I gave them my HID card and they told me the following: If I use my plan, the bill would be $***.**. My normal cost for this visit is thru Medicare, which paid **%, I paid **%, that being $**.**. Then the office staff stated: HEALTH FIRST does not take Medicare Adv Plans that are HMO! If it is a Medicare Adv Plan it needs to be PPO not HMO. In Jan **** I was not informed of that requirement. They said more or less UHC hijacked my Medicare and they could not just go ahead and submit the bill to Medicare, so I want to cancell the plan.

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United Healthcare

Cancel Insurance issue
Reported by GetHuman5488283
Nov 23rd, 2020 - 2 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 399 others
0 customers following this

Timeline

GetHuman5488283 started working on this issue
Nov 23rd, 2020 10:23pm

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