**A RESPONSE AFTER ANOTHER FRUSTRATING EXPERIENCE WITH UHC "CUSTOMER SERVICE"****I unde...
GetHuman2599601's customer service issue with United Healthcare from March 2019
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The issue in GetHuman2599601's own words
**A RESPONSE AFTER ANOTHER FRUSTRATING EXPERIENCE WITH UHC "CUSTOMER SERVICE"****I understand that this email goes nowhere, much like calls into the UHC system. But your system is absolute trash. Cannot login because password changes every. single. time. I try to log in. When I call, the number that is for myuhc doesn't go through, then it takes a full ** minutes of being transferred between departments to fix, and when I get to *rd person who can, my social security number no longer works to access my file. I'm in Brazil on vacation, and didn't bring my healthcare card, but shouldn't need to when every other person on phone accepts social security number. **You are a publicly traded company, supposedly a thought leader, and your technology and systems are from WWI. I start working on Morse Code to get information to you next time. Frustrating was passed a long time ago. **Get. Your. Acts. Together.
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