GetHuman2599601's customer service issue with United Healthcare from March 2019

6 views | 1426 similar | 0 following
Help with my United Healthcare issue
Next: our robot will wait on hold for GetHuman2599601 to get a United Healthcare rep on the line!
Always use the GetHuman Phone to call United Healthcare. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2599601's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2599601 may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
The issue in GetHuman2599601's own words
**A RESPONSE AFTER ANOTHER FRUSTRATING EXPERIENCE WITH UHC "CUSTOMER SERVICE"****I understand that this email goes nowhere, much like calls into the UHC system. But your system is absolute trash. Cannot login because password changes every. single. time. I try to log in. When I call, the number that is for myuhc doesn't go through, then it takes a full ** minutes of being transferred between departments to fix, and when I get to *rd person who can, my social security number no longer works to access my file. I'm in Brazil on vacation, and didn't bring my healthcare card, but shouldn't need to when every other person on phone accepts social security number. **You are a publicly traded company, supposedly a thought leader, and your technology and systems are from WWI. I start working on Morse Code to get information to you next time. Frustrating was passed a long time ago. **Get. Your. Acts. Together.

GetHuman2599601 did not yet indicate what United Healthcare should do to make this right.

How GetHuman2599601 fixed the problem

We are waiting for GetHuman2599601 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common United Healthcare customer problems.
How to Find a Therapist Covered by United Healthcare?How Do I Submit a Claim to United Healthcare?How Do I Set Up My United Healthcare Account Online?How Do I Cancel My Enrollment with United Healthcare?
Do you have a customer issue as well?
We can help you get United Healthcare's attention and get better help faster. Tap below to get started.
Having United Healthcare issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2599601 fixes it.
This email address isn't valid

United Healthcare

Customer service issue
Reported by GetHuman2599601
Mar 26th, 2019 - 4 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 1426 others
0 customers following this


GetHuman2599601 started working on this issue
Mar 26th, 2019 8:25pm

Free Moving Concierge

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians