Dear Charlotte Parsonage-MacBeth, CEO United Healthcare Medicare & Retirement in Indian...

GetHuman-genmail's customer service issue with United Healthcare from January 2019

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Dear Charlotte Parsonage-MacBeth, CEO United Healthcare Medicare & Retirement in Indiana,*The Silver Sneakers program through our Medicare Supplemental Plan has encouraged and enabled my husband and me to be active in our **s. UHC and AARP dropped this effective program. Now we have to consider whether to participate in our exercise programs. We are being subjected to regular annual rate increases and now there is the additional cost of individual gym memberships which add up to roughly $*** a year even with the **% "savings" available through our plan. This is one large rate increase. Equating sitting in front of a computer screen for the offered wellness coaching programs with actual exercise and social interaction is ridiculous and will lead to increased medical issues and even more costs for UHC, Medicare and policy holders. We are stuck with AARP*UHC, but we would tell anyone at the beginning of the Medicare process to really look carefully at the various companies offering Supplemental Plans. We are not able to recommend UHC at this time. Become a real advocate for seniors. Please reinstate Silver Sneakers or make Renew Active a part of Medicare Supplemental policies. I am looking forward to your response.
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United Healthcare

Customer service issue
Reported by GetHuman-genmail
Jan 16th, 2019 - a mon ago
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Jan 16th 6:58pm