Dear Charlotte Parsonage-MacBeth, CEO United Healthcare Medicare & Retirement in Indian...
GetHuman-genmail's customer service issue with United Healthcare from January 2019
Help with my United Healthcare issue
Next: our robot will wait on hold for GetHuman-genmail to get a United Healthcare rep on the line!
Always use the GetHuman Phone tocall United Healthcare. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-genmail's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-genmail may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
The issue in GetHuman-genmail's own words
Dear Charlotte Parsonage-MacBeth, CEO United Healthcare Medicare & Retirement in Indiana,*The Silver Sneakers program through our Medicare Supplemental Plan has encouraged and enabled my husband and me to be active in our **s. UHC and AARP dropped this effective program. Now we have to consider whether to participate in our exercise programs. We are being subjected to regular annual rate increases and now there is the additional cost of individual gym memberships which add up to roughly $*** a year even with the **% "savings" available through our plan. This is one large rate increase. Equating sitting in front of a computer screen for the offered wellness coaching programs with actual exercise and social interaction is ridiculous and will lead to increased medical issues and even more costs for UHC, Medicare and policy holders. We are stuck with AARP*UHC, but we would tell anyone at the beginning of the Medicare process to really look carefully at the various companies offering Supplemental Plans. We are not able to recommend UHC at this time. Become a real advocate for seniors. Please reinstate Silver Sneakers or make Renew Active a part of Medicare Supplemental policies. I am looking forward to your response.
GetHuman-genmail did not yet indicate what United Healthcare should do to make this right.
I have an issue with United Healthcare too
How GetHuman-genmail fixed the problem
We are waiting for GetHuman-genmail to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.