name is brian bean my mom is a member her name is linda bean. I work compassionate home...

GetHuman1711294's customer service issue with United Healthcare from December 2018

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The issue in GetHuman1711294's own words
resolve a issue with ppl not get autherization ... name is brian bean my mom is a member her name is linda bean. I work compassionate home care, and get paid through ppl. haven't been paid for * weeks oct**th through dec *th. there was a paper work issue from end of may beginning of june, with a nursing home visit.my united cordinater shawneta, and chc coordinator genelle worked hard getting the paperwork together and sending it to brandi davis. wich was suppose to resolve the issue within * days. this is after paper work was sent and lost, and had to be resent directly to brandi davis.i feel like the fact that this issue is not getting resolved in a emergency type pace is a real black mark on united health care. please find the paperwork that brandi davis faxed to a unknown party, and immediately send it to ppl ty. ive called united health care numerous x currently awaiting a call back from tasha stewart, but do not feel at this point that this call back will resolve the issue. please help me fix this problem * weeks of back pay is owed to me, I never submitted time sheets during the questioned period. no reason this should not be top priority issue. I love and take care of mom no matter what, she is very sick ands needs me. so im off to tend to her. her birthday is ******** and member id is*********
find the paperwork brandi davis faxed to? and get it to ppl
everything could think of
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United Healthcare

Customer service issue
Reported by GetHuman1711294
Dec 7th, 2018 - 6 mons ago
I have an issue with United Healthcare too
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Timeline
GetHuman1711294 started working on this issue
Dec 7th, 2018 5:34pm
GetHuman1711294 indicated the issue is not fixed yet.
Dec 7th, 2018 5:52pm