Have been on hold with a ** people just to cancel my Plan D. Wrong departments. "oh...

GetHuman1679332's customer service issue with United Healthcare from December 2018

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The issue in GetHuman1679332's own words
Have been on hold with a ** people just to cancel my Plan D. Wrong departments. "oh, we're with employer insurance" for example. Then, LONG LONG wait times. Then "oh, you have two plans to cancel (D & F) and each is a different number. Then LONG Long waits for "D". Got through! Oh-oh, she wasn't licensed for Florida where I live, on HOLD again! ** minutes again so far. Odd, you signed me up so quickly. Patrick Welch
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United Healthcare

Customer service issue
Reported by GetHuman1679332
Dec 3rd, 2018 - 2 mons ago
I have an issue with United Healthcare too
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Seen by 2 customers so far
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GetHuman1679332 started working on this issue
Dec 3rd, 2018 3:35pm