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Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
The issue in GetHuman1897327's own words
My husband's name is Michael Browning and his date of birth is ********. My name is Sandra Browning. The company my husband works for, Alpha, sold out to Contura Energy. We had dental insurance through Alpha with Delta dental. Well, he went to the dentist yesterday and was told he doesn't have coverage. I called BCBS and was told that United Concordia is the dental insurance now. He and his co-workers were not informed that they had to select to have dental coverage. They were not given an option to choose the dental insurance. We just received new insurance cards in the mail, no policy information, just the ID cards. He is going to check with HR regarding this matter.
GetHuman1897327 did not yet indicate what United Concordia should do to make this right.
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