I have future flight credits in my account GP****** which I wish to use. The credit is...

GetHuman-zrosenzw's customer service issue with United Airlines from March 2021

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The issue in GetHuman-zrosenzw's own words
I have future flight credits in my account GP****** which I wish to use. The credit is for about $*,***. I want to use it to get two tickets from DC to SFO for a total cost of $***. When I start the booking on the United Website, I am getting a message that the remaining balance of $**** will be issued in the form of a future travel certificate. What is a future travel certificate? The current balance could be used until March ****. Will the future travel certificate could be used until March **** as well?

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United Airlines

Customer service issue
Reported by GetHuman-zrosenzw
Mar 16th, 2021 - 5 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 2918 others
0 customers following this

Timeline

GetHuman-zrosenzw started working on this issue
Mar 16th 6:57pm