Hi. My name is Luann. I booked a flight for my sister and I back on ********* from Madi...

GetHuman-luann_sc's Change Flight issue with United Airlines from September 2020

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The issue in GetHuman-luann_sc's own words
Hi. My name is Luann. I booked a flight for my sister and I back on ********* from Madison, WI to Denver, CO. We were to fly out on Friday September **, **** at **:**am from Madison, WI arriving at Denver, CO at **:**pm. Return flight was scheduled on September **, **** to depart from Denver, CO at *:**pm arrive back at Madison, WI at **:**pm. My confirmation *MB*VLD. I printed out a paper copy on ********* with this information. On the **th I tried to check in at *am, I was unable to complete this. Upon arriving at the Madison Airport we were told that our flight had already departed, this was so upsetting to me as I was never notified about the change. We have had this vacation planned since June, as my son is being deployed and I was meeting my new grandson for the first time. The ticket agent was very kind and helpful in getting us our flight changed to departing at *pm arriving at *:** in Denver. The ticket agent stated that this flight had been changed about * weeks earlier. I feel there should be some composition for the inconvenience of having my vacation cut short, along with having to change my car rental pickup time.
This was especially frustrating because I was unable to get to my destination on time, and had to leave early.
They could make this right by refunding * of the * tickets
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United Airlines

Change Flight issue
Reported by GetHuman-luann_sc
Sep 30th, 2020 - 2 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 2345 others
0 customers following this

Timeline

GetHuman-luann_sc started working on this issue
Sep 30th, 2020 1:30am