I purchased a ticket but have no government id. I was scheduled for a drivers license...

GetHuman-micogaz's customer service issue with United Airlines from June 2020

Help with my United Airlines issue
The issue in GetHuman-micogaz's own words
I purchased a ticket but have no government id. I was scheduled for a drivers license test in April, but it was cancelled. I do not have time by June **th to get an id. Is there anyway I can use a birth certificate and an old senior picture id?

GetHuman-micogaz did not yet indicate what United Airlines should do to make this right.

How GetHuman-micogaz fixed the problem
I called United Airlines and spoke with a woman from customer service. She informed me that if I am not traveling outside of the United States I could use my social security card and birth certificate as identification.
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United Airlines

Customer service issue
Reported by GetHuman-micogaz
Jun 23rd, 2020 - 8 months ago
Fixed
GetHuman-micogaz shared how to fix
Seen by 3 customers so far
Similar issue to 4618 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking

Timeline

GetHuman-micogaz started working on this issue
Jun 23rd, 2020 12:49am
GetHuman-micogaz confirmed the issue is fixed. Hooray!
Jun 23rd, 2020 5:49am