This is Dr.Ohri. My husband Mr.Tapan Katwala (gold premier status) flew out of Newark t...

GetHuman-renuohi's Baggage Problem issue with United Airlines from November 2019

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If you've travelled on multiple airlines, the airline that takes you to your destination is always responsible for retrieving your bag, even if you departed on a different airline.
The issue in GetHuman-renuohi's own words
This is Dr.Ohri. My husband Mr.Tapan Katwala (gold premier status) flew out of Newark to San Francisco on ********. He checked in ONE piece of luggage. He landed safely but NO BAG. He and I have been told that "we are looking for it" and that it did arrive on the plane. He had nothing other than the clothes he was wearing. He returned to the airport on the following day ******** and again was told "we are looking for it" and was given ***$ and told to go shopping. This is appalling!!! He is there on a business meeting and had several business suits in his bag along with other things. I have called several times as well as sending you e mails without any help. I called today and asked to speak to the supervisor and I was told "they are all busy". Again my husband and I need answers immediately!! We are extremely dissatisfied with the manner in which this is being handled or should I say NOT HANDLED!!!

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United Airlines

Baggage Problem issue
Reported by GetHuman-renuohi
Nov 20th, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 3086 others
0 customers following this

Timeline

GetHuman-renuohi started working on this issue
Nov 20th, 2019 4:56pm