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I requested to change my flight from October , , to October , ****, because the...

GetHuman3844234's customer service issue with United Airlines from October 2019

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The issue in GetHuman3844234's own words

I requested to change my flight from October **, ****, to October **, ****, because there wasn't an uber,lyft, or taxi available to get me to the airport in Paducah, Kentucky on time for my flight. This town is very small and initially, I was going to drive a truck that belongs to a friend but the truck's battery was dead and that's when I had to try to find a ride. I wasn't able to and knew I was going to miss my flight. In order to change the flight, I paid $***.** for the switch and the person that I spoke to when I called customer service told me that I would get a voucher that could be used towards United Airlines. The flight number was UA **** (Paducah, Kentucky to Chicago-Ohare) and UA **** (Chicago-Ohare to El Paso, Tx) for October **th, ****. Is there a way to receive a refund in money rather than a voucher? Otherwise, I have not received any information regarding this voucher or refund at all and it is almost November. Please let me know as soon as possible the outcome?

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United Airlines

Customer service issue

Reported by GetHuman3844234

Oct 28th, 2019 - 2 years ago

I have an issue with United Airlines too

Not resolved

Seen by 5 customers so far

Similar issue to 12108 others

0 customers following this

Timeline

GetHuman3844234 started working on this issue

Oct 28th, 2019 8:22pm

GetHuman3844234 indicated the issue is not fixed yet.

Oct 30th, 2019 8:48pm