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Before contacting them, items GetHuman-tlfpaint may need:
Name on booking, 6 Character booking reference, and Email address used for booking
The issue in GetHuman-tlfpaint's own words
I ordered a ticket through kayak, received my conformation number from united airlines, received my ITINERARY from united airlines. so me, my *month old baby, my wife went to the Tucson international airport. to fly out to baton rouge Louisiana. all the customer service we received was someone from united saying kayak didn't pay them for the ticket. it is YOUR airline that is on my bank statement saying UNITED made the charge for tickets WE never received. I need to be contacted immediately by someone IN CHARGE. we have missed several days of work because of your United airline's customer service. I was on the phone for * hours yesterday trying to get UNITED AIRLINES to tell my bank that we never received ANY tickets so I can get my money back to get ANOTHER ticket so me and my family can get back home. and THEY were no help at all. if i have to show up in person, to show anyone that your airline is on my bank statement I will. please have someone contact me immediately.
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