Hi. I actually would like to compliment one of your employees at the Cleveland airport...
GetHuman-billspen's customer service issue with United Airlines from February 2019
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The issue in GetHuman-billspen's own words
Hi. I actually would like to compliment one of your employees at the Cleveland airport. I believe her name is Barbara P. She was extremely helpful when I was checking in for a flight and helped me and a friend upgrade to first class. Without her assistance I wouldn’t have noticed the offer to do so. We had a great flight so I want to thank her and let you know about her excellent customer service.
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