Feb. **** I booked two flights from LAX to Fargo, ND. I had to cancel. At the time I...

GetHuman-crosande's customer service issue with United Airlines from February 2019

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Feb. **** I booked two flights from LAX to Fargo, ND. I had to cancel. At the time I was told that if I want to use the tickets later that I could put them on hold and if I booked by March of **** I could fly anywhere in the US anytime after that date. Well, fast foreword, It is now Feb. **** I want to book a flight again and use this credit. However, I am told I have to use this ticket by March ** or lose it. Not to mention all of the fees involved! My husband's kidney stone surgery is scheduled for April * , ****. Doctor Choppa said not to fly until this surgery is completed. Our plans were to fly to Fargo for a family wedding on April **, ****. Now I am saddened to think that we may have to lose that money and not be able to go to the wedding. We are senior citizens and on a fixed income. Please help and respond ASAP *nd request! Sandra Croce
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United Airlines

Customer service issue
Reported by GetHuman-crosande
Feb 17th, 2019 - 8 mons ago
I have an issue with United Airlines too
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GetHuman-crosande started working on this issue
Feb 17th 12:01am