Your service in san jose, costa rica, is bottom of the barrell. I was forced to submi...

Your service in san jose, costa rica, is bottom of the barrell. I was forced to submit my sholder bag, because they said it was to big. BUT, it wasnt to big when i left las vegas, for costa rica with it. AND IF I PURCHADED ANOTHER TICKET I COULD CARRY IT ON. I DONT GET IT. It didnt change sizes with the original ticket. Its a $**** L.V bag. I took pics of it, lets hope it dosent get damaged. That could be costly. My how far the great united airline has fallen. I think united needs to check there staff in costa rica. The manager didnt have time to be bothered. What a waste. Ill be boarding here in a little bit, ill KEEP YOU INFORMED as to the condition of my bag. Mark holland.