I am trying to get an extension on a unused ticket that expires on ********** - I have...

GetHuman1624588's customer service issue with United Airlines from November 2018

3 views
 | 
4829 similar
 | 
0 following
Help with my United Airlines issue
How did GetHuman1624588 do it?
Waiting to hear how GetHuman1624588 fixed the problem to share with other customers.
The issue in GetHuman1624588's own words
I am trying to get an extension on a unused ticket that expires on ********** - I have filled out all the information correctly and it is continually saying there is an error.*I have been on hold * times today trying to get help and each call has had a hold time of ** minutes. I am trying to correct an error I made on my bosses account and was told to email customer care to see if you would extend the credit $***.** for my bosses FF account I am afraid I will not reach you in time for assistance before the expiration date. Can you please help me with my issue. The ticket * is * *** ********** - I am not sure why customer care isn't accepting the info I put in - Could you kindly reach out to me at ***-***-**** *****@***.com to help me resolve.*Kind Regards,*Kim Allen*Executive Assistant to VP Jeff Stewart*Opentext- Professional Services
GetHuman1624588 did not yet indicate what United Airlines should do to make this right.
I have an issue with United Airlines too
How GetHuman1624588 fixed the problem
We are waiting for GetHuman1624588 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get United Airlines's attention and get better help faster. Tap below to get started.
Having United Airlines issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1624588 fixes it.
This email address isn't valid

United Airlines

Customer service issue
Reported by GetHuman1624588
Nov 26th, 2018 - 10 mons ago
I have an issue with United Airlines too
Fixed
Seen by 3 customers so far
Similar issue to 4829 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on booking
6 Character booking reference
Email address used for booking
Timeline
GetHuman1624588 started working on this issue
Nov 26th, 2018 1:36am
GetHuman1624588 confirmed the issue is fixed. Hooray!
Nov 26th, 2018 1:36am