I am trying to get an extension on a unused ticket that expires on ********** - I have...

GetHuman1624588's customer service issue with United Airlines from November 2018

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I am trying to get an extension on a unused ticket that expires on ********** - I have filled out all the information correctly and it is continually saying there is an error.*I have been on hold * times today trying to get help and each call has had a hold time of ** minutes. I am trying to correct an error I made on my bosses account and was told to email customer care to see if you would extend the credit $***.** for my bosses FF account I am afraid I will not reach you in time for assistance before the expiration date. Can you please help me with my issue. The ticket * is * *** ********** - I am not sure why customer care isn't accepting the info I put in - Could you kindly reach out to me at ***-***-**** *****@***.com to help me resolve.*Kind Regards,*Kim Allen*Executive Assistant to VP Jeff Stewart*Opentext- Professional Services
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United Airlines

Customer service issue
Reported by GetHuman1624588
Nov 26th, 2018 - 10 mons ago
I have an issue with United Airlines too
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Items needed
Name on booking
6 Character booking reference
Email address used for booking
GetHuman1624588 started working on this issue
Nov 26th, 2018 1:36am
GetHuman1624588 confirmed the issue is fixed. Hooray!
Nov 26th, 2018 1:36am