Ticket * ************ John Walker Flight for ******** return ******** I called to canc...

GetHuman-iansrott's customer service issue with United Airlines from November 2018

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The issue in GetHuman-iansrott's own words
Ticket * ************ John Walker Flight for ******** return ******** I called to cancel my flight on ******** due to a medical issue. I was informed by "Josh" that all I had to do is send the airlines a medical letter from my MD as to why I could not travel and my ticket would be refunded. Please advise how I am to send you a copy of this letter from the doctor - or can I drop it off at the airlines in Syracuse NY? If this is to be a complicated computer process that would make it very difficult for me since I am not very capable on a computer. Thank you John
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United Airlines

Customer service issue
Reported by GetHuman-iansrott
Nov 25th, 2018 - 10 mons ago
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GetHuman-iansrott started working on this issue
Nov 25th, 2018 4:45pm