I hope you can help coach the crew of United flight **** (SYR to ORD *******) in how t...
GetHuman-mburdick's customer service issue with United Airlines from September 2018
Help with my United Airlines issue
First: share to improve GetHuman-mburdick's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-mburdick to get a United Airlines rep on the line!
Always use the GetHuman Phone tocall United Airlines. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-mburdick may need:
Name on booking, 6 Character booking reference, and Email address used for booking
The issue in GetHuman-mburdick's own words
I hope you can help coach the crew of United flight **** (SYR to ORD *******) in how to turn a plane faster. This flight arrived to SYR approximately ** minutes late. The gate agent, flight attendants & pilots demonstrated no organization, urgency or communication in achieving a quick turnaround. The gate agents did not offer to pre-check bags, resulting in a further delay as about ** were Checked plane-side. The pilots never acknowledged the delay—-or whether they could make up any time. Flight attendants were confused about the count and rather than act on that confusion, stood in the galley and talked about it literally until a ramp agent barked at them to “get moving” ( I wish HE were in charge). We arrived at ORD at *:** & runways delays stalled us another ** min. It would have helped to have the crew offer updates without passengers having to ask. Poor, poor communication.
GetHuman-mburdick did not yet indicate what United Airlines should do to make this right.
I have an issue with United Airlines too
How GetHuman-mburdick fixed the problem
We are waiting for GetHuman-mburdick to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.