On August **, **** my son, Samuel Ivan Shivers, purchased from Expedia a round trip ti...

GetHuman-mshiv's customer service issue with United Airlines from September 2018

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The issue in GetHuman-mshiv's own words
I have been trying to fill out the forms on line for requesting a refund but I keep getting an error message regarding the ticket No. I have no ticket number because none was issued. I only have the Itinerary No. ************* from Expedia showing the details and confirmation for the round trip ticket. ... On August **, **** my son, Samuel Ivan Shivers, purchased from Expedia a round trip ticket from Corpus Christi to Atlanta leaving on August **, **** and returning on August **, ****. He flew to Atlanta for a funeral. However, while he was there, Hurricane Harvey struck and all United flights out of Atlanta were cancelled. He was told to purchase a ticket on another airline, which he did, to get back to Corpus Christi. He would like to have that portion of the $***.** ticket refunded in order to pay for the ticket he had to purchase from American Airlines. **I am assisting my son with this process and have gone on your website per instructions from Expedia to request the refund but it is asking for a ticket no. and I have none as none was not issued. I only have the Expedia Itinerary ************** and an Airline Conference Code *ECTMJR I received from Expedia today. **Would you please give me a call at *** *** **** to discuss this matter and*or to assist me with filling out the request for the refund? Thanks.
I would appreciate a call from United assisting me with obtaining a refund for the return flight back to Corpus Christi on August **, ****.
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United Airlines

Customer service issue
Reported by GetHuman-mshiv
Sep 14th, 2018 - 4 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 3492 others
0 customers following this


GetHuman-mshiv started working on this issue
Sep 14th, 2018 7:59pm