I have a promo code from my earlier flight, but I don't know how to apply it to the new...

GetHuman1020938's customer service issue with United Airlines from August 2018

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The issue in GetHuman1020938's own words
The problem: I have a promo code from my earlier flight, but I don't know how to apply it to the new order.
GetHuman1020938 did not yet indicate what United Airlines should do to make this right.
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United Airlines

Customer service issue
Reported by GetHuman1020938
Aug 21st, 2018 - a mon ago
I have an issue with United Airlines too
Not resolved
Seen by 3 customers so far
Similar issue to 3032 others
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Items needed
Name on booking
6 Character booking reference
Email address used for booking
Timeline
GetHuman1020938 started working on this issue
Aug 21st 10:44pm