My daughter and her two children under age *’s flight from Newark, NJ to Rochester, Ny...

GetHuman996786's customer service issue with United Airlines from August 2018

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The issue in GetHuman996786's own words
My daughter and her two children under age *’s flight from Newark, NJ to Rochester, Ny was unexpectedly cancelled. She was not allowed to board the next flight as there were no more seats. She was left to fend on her own with the hopes of getting another flight. Hours later she was distraught and cried to the desk who finally gave her vouchers for a hotel. Told her she couldn’t get a flight until Thursday. She only had enough diapers and clothes for the trip, so she ran out. She had no more food, either. Also they had her suitcase with supplies.*She called me distraught about what to do. I decided to drive to get her rather than her absolutely ridiculously wait until Thursday. *She has been on the phone NUMEROUS times to locate her bag and nobody can help her. I need your help in getting her bag back to Rochester ASAP. All she has is in it. Please help. Your response would be appreciated.
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United Airlines

Customer service issue
Reported by GetHuman996786
Aug 15th, 2018 - a yr ago
I have an issue with United Airlines too
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GetHuman996786 started working on this issue
Aug 15th, 2018 9:39pm
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Aug 15th, 2018 9:48pm