I purchased two flight tickets (confirmation number: JLFMKW) for my parents and I missp...

GetHuman-hyesunj's customer service issue with United Airlines from August 2018

2809 similar
0 following
Help with my United Airlines issue
First: share to improve GetHuman-hyesunj's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-hyesunj got the right customer help using our suggestion.
The issue in GetHuman-hyesunj's own words
I purchased two flight tickets (confirmation number: JLFMKW) for my parents and I misspelled my mom's name on the ticket (it should be "Kyung Hee Sohn", not "Kyeong Hee Sohn") would like to correct her name. **Also, my parents have a very short transfer time (**min) in SFO. **I think the time might not enough for them considering it is a transfer from a domestic gate to an international gate. I am afraid that they may miss the flight. **I wonder if you could change their flight to the one that's scheduled later that day so they have enough time to transfer at the airport.
GetHuman-hyesunj did not yet indicate what United Airlines should do to make this right.
I have an issue with United Airlines too
How GetHuman-hyesunj fixed the problem
We are waiting for GetHuman-hyesunj to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get United Airlines's attention and get better help faster. Tap below to get started.
Having United Airlines issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would United Airlines email you?
This email address isn't valid
Follow this issue
See how GetHuman-hyesunj fixes it.
This email address isn't valid

United Airlines

Customer service issue
Reported by GetHuman-hyesunj
Aug 13th, 2018 - 7 mons ago
I have an issue with United Airlines too
Not resolved
Seen by 2 customers so far
Similar issue to 2809 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on booking
6 Character booking reference
Email address used for booking
GetHuman-hyesunj started working on this issue
Aug 13th, 2018 4:28pm