I purchased two flight tickets (confirmation number: JLFMKW) for my parents and I missp...

GetHuman-hyesunj's customer service issue with United Airlines from August 2018

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The issue in GetHuman-hyesunj's own words
I purchased two flight tickets (confirmation number: JLFMKW) for my parents and I misspelled my mom's name on the ticket (it should be "Kyung Hee Sohn", not "Kyeong Hee Sohn") would like to correct her name. **Also, my parents have a very short transfer time (**min) in SFO. **I think the time might not enough for them considering it is a transfer from a domestic gate to an international gate. I am afraid that they may miss the flight. **I wonder if you could change their flight to the one that's scheduled later that day so they have enough time to transfer at the airport.
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United Airlines

Customer service issue
Reported by GetHuman-hyesunj
Aug 13th, 2018 - 7 mons ago
I have an issue with United Airlines too
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Items needed
Name on booking
6 Character booking reference
Email address used for booking
Timeline
GetHuman-hyesunj started working on this issue
Aug 13th, 2018 4:28pm