I waited * hr. For customer service and I got no answer all I wanted to know is the wei...

GetHuman925009's customer service issue with United Airlines from July 2018

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The issue in GetHuman925009's own words
I waited * hr. For customer service and I got no answer all I wanted to know is the weight and measurements of luggage because my wife needed to board a flight at * am. So when I couldn’t get a hold United airlines I called American Airlines your sister co. And they wouldn’t tell what weights you need without the conformation * which should be standard information it’s not security question it’s standard weight and size for airlines.i have flown with United before and I was bumped before if you don’t improve your customer service I will go to the media about terrible customer service. Pls. Call me back at **********
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United Airlines

Customer service issue
Reported by GetHuman925009
Jul 28th, 2018 - 10 mons ago
I have an issue with United Airlines too
Not resolved
Seen by 3 customers so far
Similar issue to 2218 others
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GetHuman925009 started working on this issue
Jul 28th, 2018 8:35am