I waited * hr. For customer service and I got no answer all I wanted to know is the wei...
GetHuman925009's customer service issue with United Airlines from July 2018
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The issue in GetHuman925009's own words
I waited * hr. For customer service and I got no answer all I wanted to know is the weight and measurements of luggage because my wife needed to board a flight at * am. So when I couldn’t get a hold United airlines I called American Airlines your sister co. And they wouldn’t tell what weights you need without the conformation * which should be standard information it’s not security question it’s standard weight and size for airlines.i have flown with United before and I was bumped before if you don’t improve your customer service I will go to the media about terrible customer service. Pls. Call me back at **********
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