United Airlines Just Plain ***** & They Don't Care About The People They Are Supposed To Be Serving!

GetHuman828520's customer service issue with United Airlines from June 2018

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The issue in GetHuman828520's own words
I was trying to get my girlfriend to see her sister in Portland OR with advanced Alzheimer's before she dies. ... THIS IS NOT FIXED! My name is Barry Cohen and my Miles Plus Number is*uxaxxxxxx. My phone number is ***-***-****. I purchased * last minute round trip ticket with my hard earned United Air Mile Plus air miles. One round-trip ticket for my girlfriend Vivian Caylor (Confirmation Number K*BEEL) that lives with me here in Lake Worth Florida to see her second sister in Portland OR that has stopped eating all food, water and nutrition because of advanced Alzheimer's disease before she dies. Vivian will now be extremely late because their flight was delayed because of PURE NEGLIGENCE when United airlines actually brought the wrong jet to the gate in Chicago going to Denver causing her and everyone else to miss their flights from Denver to everywhere else including Vivian's flight to Portland OR. As I type this letter at Apox * AM in the morning Vivian is exhausted while waiting in a line behind dozens of people waiting for information about how and when she is going to make it to Portland OR in her attempt to see her sister before she dies which could happen at any time. In fact, her sister could have already died at this time with Vivian not even knowing it now that its just about * AM. United Airlines has already told her that there is no motel or hotel to put her up in so she will have to sleep on the filthy floor in the terminal. They gave her food vouchers but they are totally worthless because everything is closed so Vivian now has absolutely nothing to eat. I am now demanding to have all of my air miles for this trip compensated back into my account! My Girlfriend Vivian Caylor deserves to compensated over and above my air miles for the PURE ****, she is now going through because of the total negligence and stupidity of United Airlines ******** up the entire multiple flight plan by bringing the wrong jet to the gate in Chicago! Vivian needs to get to Portland OR ASAP! If United Airlines does not compensate me as requested I will have no other choice other then to litigate them and go to the media and online to tell this story about the horrible chain of events and experiences that Vivian is still going through. It's now not only Vivian but I am also sitting here stresses out and worried sick while writing this letter to you people at United Airlines at now * AM. With all of this going on I will now not be able to work later today because I should now be sleeping. Please contact me ASAP today if possible at ***-***-**** about this matter!**Barry Cohen
United Airlines can't even put the correct jet into the gate! And when they ***** up and cost the entire plane's passengers its connections on time they could care less!
Compensating all of my air miles back (And Then Some) and compensate my girlfriend for the **** they are still putting her through!
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United Airlines

Flight From Fort Lauderdale Fl To Portland OR
Customer service issue
Reported by GetHuman828520
Jun 28th, 2018 - a yr ago
I have an issue with United Airlines too
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Seen by 21 customers so far
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Name on booking
6 Character booking reference
Email address used for booking
Timeline
GetHuman828520 started working on this issue
Jun 28th, 2018 7:28am
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Jun 28th, 2018 7:28am
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Jun 28th, 2018 11:58am
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Jun 28th, 2018 11:59am
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Jun 28th, 2018 12:08pm
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Jun 28th, 2018 12:09pm
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Jun 28th, 2018 12:11pm
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Jun 29th, 2018 9:53am
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Jun 29th, 2018 9:53am
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Jun 29th, 2018 9:54am
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Jun 29th, 2018 9:54am
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Jun 29th, 2018 9:55am
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Jun 29th, 2018 9:55am
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Jun 29th, 2018 9:55am
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Jun 29th, 2018 9:59am
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Jun 29th, 2018 10:00am
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Jun 29th, 2018 10:02am
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Jun 29th, 2018 10:03am
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Jun 29th, 2018 11:04am
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Jul 1st, 2018 12:31pm