On **-**-**, booked a flight through Simbaho (reservations @simbaho.com) Bookings Exper...

GetHuman-dimondho's customer service issue with United Airlines from June 2018

1422 similar
0 following
Help with my United Airlines issue
Before contacting them, items GetHuman-dimondho may need:
Name on booking, 6 Character booking reference, and Email address used for booking
GetHuman-dimondho's next move: have a United Airlines rep call.
Always use the GetHuman Phone tocall United Airlines. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman-dimondho's own words:
On **-**-**, booked a flight through Simbaho (reservations @simbaho.com) Bookings Expert. I spoke with Milton, who sent me an email to confirm my reservation-flight, (Booking Number: K***TT) from IAD (Dulles, VA) to STL (Lambert Airport, St. Louis, MO). Departure was set for July **th from IAD at ***AM, to arrive at STL, non-stop. Flight home was set for July *th leaving STL at ****PM, and arriving back at IAD at ***PM. Aside from the fact that the price went up four times as I was trying to schedule, Simbaho failed to send me the ticket confirmation information within ** hours. When I had to call Simbaho, they told me "the ticket people didn't process your flight, and it is no longer available. You will have to book a new flight" and then I learned it would be even more expensive. The flight was supposed to be a surprise gift for my sixteen yr old daughter. Aside from frustration, we now contend with regret, and feelings of mani****tion by Simbaho, a company who works for United Airlines, and regret for having wasted so much time, only to get declined. Not acceptable! The prices were inflated, continued to rise, and what transpired is clearly indicative of price-gouging. Your services have been inefficient, unprofessional and regrettable. It is now past the point of frustration. As the emotional upset is no longer worth our time, we are cancelling this trip and will notify United Airlines directly to register our complaint.
I trust that United Airlines will make this right and come up with a resolution that is fair.
Help with my United Airlines issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get United Airlines's attention and get better help faster. Tap below to get started.
Having United Airlines issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would United Airlines email you?
This email address isn't valid
Follow this issue
See how GetHuman-dimondho fixes it.
This email address isn't valid

United Airlines

Customer service issue
Reported by GetHuman-dimondho
Jun 26th, 2018 - 2 mons ago
I have an issue with United Airlines too
Not resolved
Seen by 2 customers so far
Similar issue to 1422 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-dimondho started working on this issue
Jun 26th 3:54am