I was told by a booking agent over the phone that I could cancel this flight that I res...

GetHuman738077's customer service issue with United Airlines from June 2018

2 views | 520 similar | 0 following
Help with my United Airlines issue
First: share to improve GetHuman738077's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman738077 got the right customer help using our suggestion.
Before contacting them, items GetHuman738077 may need:
Name on booking, 6 Character booking reference, and Email address used for booking
The issue in GetHuman738077's own words
I was told by a booking agent over the phone that I could cancel this flight that I reserved as long as I did it ** hours before the flight left and that's the only reason I booked it my girlfriend is in Africa with your grandmother and if something changed with her health and she wasn't going to be able to leave I said I got to be able to cancel it just in case cuz something could happen and the person told me no problem so I booked the ticket well something did happen now she can't make the flight and I called to cancel and the person on the phone was extremely rude to me her name was Chris the number * whatever that means and just would not help me would not give me a phone number that I could call told me that there's nothing they could do Plus on top of that I was charged twice for the ticket the ticket was $*,*** and I was charged * times out of my bank account and I paint houses for a living yesterday morning I tried to use my card to buy paint to do my job and I couldn't do it because United Airlines took $*,*** out of my account I am furious I can't even believe what I'm being put through by United Airlines right now

GetHuman738077 did not yet indicate what United Airlines should do to make this right.

How GetHuman738077 fixed the problem

We are waiting for GetHuman738077 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get United Airlines's attention and get better help faster. Tap below to get started.
Having United Airlines issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman738077 fixes it.
This email address isn't valid

United Airlines

Customer service issue
Reported by GetHuman738077
Jun 1st, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 520 others
0 customers following this


GetHuman738077 started working on this issue
Jun 1st, 2018 12:46pm

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers