I need to cancel two tickets and want to turn the amount I paid into miles with United...

GetHuman633011's customer service issue with United Airlines from April 2018

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Help with my United Airlines issue
Before contacting them, items GetHuman633011 may need:
Name on booking, 6 Character booking reference, and Email address used for booking
GetHuman633011's next move: have a United Airlines rep call.
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The issue and preferred resolution, in GetHuman633011's own words:
I need to cancel two tickets and want to turn the amount I paid into miles with United for the future.
I trust that United Airlines will make this right and come up with a resolution that is fair.
Help with my United Airlines issue
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United Airlines

Customer service issue
Reported by GetHuman633011
Apr 26th, 2018 - 3 mons ago
I have an issue with United Airlines too
Not resolved
Seen by 1 customer so far
Similar issue to 1984 others
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Timeline
GetHuman633011 started working on this issue
Apr 26th 11:51pm