Wouldn’t let me book - Book online - I was using points

GetHuman414376's customer service issue with United Airlines from April 2018

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Help with my United Airlines issue
Before contacting them, items GetHuman414376 may need:
Name on booking, 6 Character booking reference, and Email address used for booking
GetHuman414376's next move: have a United Airlines rep call.
Always use the GetHuman Phone tocall United Airlines. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman414376's own words:
Book online ... Wouldn’t let me book
I was using points
Need to book on the phone without a fee
Help with my United Airlines issue
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United Airlines

Customer service issue
Reported by GetHuman414376
Apr 17th, 2018 - 3 mons ago
I have an issue with United Airlines too
Not resolved
Seen by 3 customers so far
Similar issue to 2030 others
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Timeline
GetHuman414376 started working on this issue
Apr 17th 4:11pm