I made an order for a coat that was processing. The page said not to close it while it...

GetHuman-fatimaak's customer service issue with Uniqlo from December 2019

Help with my Uniqlo issue
First: share to improve GetHuman-fatimaak's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-fatimaak may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-fatimaak's own words
I made an order for a coat that was processing. The page said not to close it while it was processing but it shut off anyway. Then my card got charged but I never received a confirmation email saying my order had gone through. I’d like to get my package or if they’re unable to refund the amount they charged on my card.

GetHuman-fatimaak did not yet indicate what Uniqlo should do to make this right.

How GetHuman-fatimaak fixed the problem

We are waiting for GetHuman-fatimaak to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Uniqlo's attention and get better help faster. Tap below to get started.
Having Uniqlo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Uniqlo

Customer service issue
Reported by GetHuman-fatimaak
Dec 24th, 2019 - 2 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 34 others
0 customers following this

Timeline

GetHuman-fatimaak started working on this issue
Dec 24th, 2019 4:11pm
GetHuman-fatimaak indicated the issue is not fixed yet.
Dec 25th, 2019 5:01pm

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies