Good Day!**I would like to address my concern about yesterday at **:*****am i transfer...

GetHuman-xianange's Complaint issue with Union Bank from September 2020

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The issue in GetHuman-xianange's own words
Good Day!**I would like to address my concern about yesterday at **:*****am i transfer **** pesos using Union Bank App (mobile phone) to my Gcash (***********) unfortunately my first Transaction was an error, and then i click "OK" a second after - i transact it again and it processed. The problem is when i check my balance around *:** pm it happen that the remaining balance is *,**** , and it should be *,**** so i lost **** pesos, i waited **hrs but when i check it again it haven't return the **** pesos yet. I hope you will take an action about this matter, Thank you.*Note: My Balance before the transaction is **,*** pesos.

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Union Bank

Complaint issue
Reported by GetHuman-xianange
Sep 16th, 2020 - 4 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 984 others
0 customers following this

Timeline

GetHuman-xianange started working on this issue
Sep 16th, 2020 4:32am

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