I went to LUTH lab for a test, I tried to use my Union Bank ATM card to pay with the...

GetHuman-obiio's customer service issue with Union Bank from August 2018

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The issue in GetHuman-obiio's own words
I went to LUTH lab for a test, I tried to use my Union Bank ATM card to pay with their POS machine, it said transactions declined. I then used my access bank card to pay for the test. I went to withdraw money from the ATM machine and the amount was not in the account, *****, I then entered Union Bank LUTH branch to complain and I was told that it will reverse later only to find out this morning that I have been debited and the lab credited
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Union Bank

Customer service issue
Reported by GetHuman-obiio
Aug 10th, 2018 - 8 mons ago
I have an issue with Union Bank too
Fixed
Seen by 12 customers so far
Similar issue to 62 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman-obiio started working on this issue
Aug 10th, 2018 11:28am
GetHuman-obiio indicated the issue is not fixed yet.
Aug 10th, 2018 12:55pm
GetHuman-obiio indicated the issue is not fixed yet.
Aug 10th, 2018 12:56pm
GetHuman-obiio indicated the issue is not fixed yet.
Aug 10th, 2018 12:58pm
GetHuman-obiio indicated the issue is not fixed yet.
Aug 10th, 2018 12:59pm
GetHuman-obiio indicated the issue is not fixed yet.
Aug 10th, 2018 2:17pm
GetHuman-obiio indicated the issue is not fixed yet.
Aug 11th, 2018 7:19am
GetHuman-obiio indicated the issue is not fixed yet.
Aug 14th, 2018 6:54pm
GetHuman-obiio indicated the issue is not fixed yet.
Aug 15th, 2018 8:35am