I had the UlsterbankNI app on my phone and I got new phone and downloaded the app again...

GetHuman-donalmar's account setup issue with Ulster Bank from May 2018

4 views
 | 
43 similar
 | 
0 following
Help with my Ulster Bank issue
GetHuman-donalmar's next move: call Ulster Bank.
The best way to get your problem resolved is to tap the button below to start calling Ulster Bank. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-donalmar's own words
I had the UlsterbankNI app on my phone and I got new phone and downloaded the app again and it wouldn’t let me in so I went onto the Ulster bank live chat and was speaking to someone and I don’t no why but they have locked the whole account and now I can’t get into it at all and I am not happy as I have been trying to get into it most of today and it wouldn’t let me as it’s locked. Not happy at all. This needs sorted. Don’t understand why the person locked my whole account in the first place..
GetHuman-donalmar did not yet indicate what Ulster Bank should do to make this right.
I have an issue with Ulster Bank too
How GetHuman-donalmar fixed the problem
We are waiting for GetHuman-donalmar to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Ulster Bank's attention and get better help faster. Tap below to get started.
Having Ulster Bank issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-donalmar fixes it.
This email address isn't valid

Ulster Bank

account setup issue
Reported by GetHuman-donalmar
May 1st, 2018 - a yr ago
I have an issue with Ulster Bank too
Not resolved
Seen by 4 customers so far
Similar issue to 43 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman-donalmar started working on this issue
May 1st, 2018 11:09pm
GetHuman-donalmar indicated the issue is not fixed yet.
May 2nd, 2018 12:09am