Dear Madam*Sir, **we are a non profit social organization working in Delhi and providin...

GetHuman6130857's Account Access issue with Udemy from May 2021

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The issue in GetHuman6130857's own words
Dear Madam*Sir, **we are a non profit social organization working in Delhi and providing support to children in need of care and protection under the Delhi Government. In order to aid children with their extra learning and activity based learning, we enrolled ** children into Udemy courses in the month of May ****. However, almost all children are unable to login to the system as they receive an error with the login. As these children come from very poor families, often a team member and community worker also is required to assist with their login in case there is a problem. Please advise how to fix the problem for all these accounts as they cannot access their course.

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Udemy

Account Access issue
Reported by GetHuman6130857
May 31st, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 1421 others
0 customers following this

Timeline

GetHuman6130857 started working on this issue
May 31st 6:18am
GetHuman6130857 indicated the issue is not fixed yet.
May 31st 10:52am
GetHuman6130857 indicated the issue is not fixed yet.
Jun 1st 6:46am

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