Hi there, we can't seem to access my daughter's udemy account due to her deleted gmail...

GetHuman-jsienri's Account Access issue with Udemy from March 2021

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Udemy doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jsienri will need to dig through the advice provided by Udemy, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jsienri can let us know if they help or not.
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Before contacting them, items GetHuman-jsienri may need:
Username, Password, and Email address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-jsienri's own words
Hi there, we can't seem to access my daughter's udemy account due to her deleted gmail email address. Can you please help us change her email address on her account for her to access her online class? **The class was a gift to her and they used the her gmail address *****@***.com. Unfortunately, the email address has been deleted, we'd like to ask for her for her to gain access to her udemy account. Maybe we can request for a change of email address. Please gelp us out. Thank you so much.

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Udemy

Account Access issue
Reported by GetHuman-jsienri
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 1936 others
0 customers following this

Timeline

GetHuman-jsienri started working on this issue
Mar 20th 4:35am

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