I can’t access my account. *My password isn’t recognised and when I try to reset it, I...

GetHuman5346844's Technical Support issue with Udemy from October 2020

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Udemy doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5346844 will need to dig through the advice provided by Udemy, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5346844 can let us know if they help or not.
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The issue in GetHuman5346844's own words
I can’t access my account. *My password isn’t recognised and when I try to reset it, I am not getting the reset email. *I have paid for my course - Raki level one two and master - and would like to continue. I paid using PayPal but haven’t had a confirmation email or any other contact from you. *I have viewed the first lesson of the course. *If you can’t sort this out- I look forward to receiving a refund ASAP. Thank you.

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Udemy

Technical Support issue
Reported by GetHuman5346844
Oct 8th, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 2029 others
0 customers following this

Timeline

GetHuman5346844 started working on this issue
Oct 8th, 2020 4:45pm