i purchased * classes through Udemy yesterday. i signed into my first class today and a...

GetHuman-darcyles's Technical Support issue with Udemy from July 2020

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The issue in GetHuman-darcyles's own words
i purchased * classes through Udemy yesterday. i signed into my first class today and after approximately * minutes the audio suddenly stopped working without any feedback available about the problem. I went to udemy.com*support*system-check* and my network configuration was checked and everything is set up correctly. i checked all my courses and all of them are experiencing the same problem. There are no problems with my desktop computer, audio works as expected on everything else. i have tried to contact customer support and the corporate office, tracking down numbers on my own since Udemy provides no contact numbers and they are either wrong numbers or no one answers the phone. Without timely feedback on how to resolve the problem I will be forced to cancel all my courses and request a refund.

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Udemy

Technical Support issue
Reported by GetHuman-darcyles
Jul 11th, 2020 - 9 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 2138 others
0 customers following this

Timeline

GetHuman-darcyles started working on this issue
Jul 11th, 2020 12:07am