I bought a The Procreate *.* Super Course in Oct. last year and I can't access the cour...

GetHuman-havanero's customer service issue with Udemy from February 2019

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The issue in GetHuman-havanero's own words
I bought a The Procreate *.* Super Course in Oct. last year and I can't access the course.**Purchased by:*Name: Andres Student*Email: *****@***.com*Purchase Date: ****-**-** **:**:**.** *Sold by:*Udemy, Inc.**** Harrison St., *rd Floor*San Francisco, CA ***** USA* * * **Receipt Details:*Course: The Procreate *.* Super Course*List Price: $***.***Tax: $**Discount: $****Total: $**.***I never finished the course and I now want to do so. I also read that the courses do not expire. How can I get access to the course now?
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Customer service issue
Reported by GetHuman-havanero
Feb 17th, 2019 - 8 mons ago
I have an issue with Udemy too
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Seen by 2 customers so far
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GetHuman-havanero started working on this issue
Feb 17th 11:33pm
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Feb 17th 11:34pm