I bought a The Procreate *.* Super Course in Oct. last year and I can't access the cour...

GetHuman-havanero's customer service issue with Udemy from February 2019

2 views
 | 
1219 similar
 | 
0 following
Help with my Udemy issue
GetHuman-havanero's next move: try the Udemy help center.
Udemy doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-havanero will want to follow the link below to head to their help center. We will check on GetHuman-havanero later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-havanero may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-havanero's own words
I bought a The Procreate *.* Super Course in Oct. last year and I can't access the course.**Purchased by:*Name: Andres Student*Email: *****@***.com*Purchase Date: ****-**-** **:**:**.** *Sold by:*Udemy, Inc.**** Harrison St., *rd Floor*San Francisco, CA ***** USA* * * **Receipt Details:*Course: The Procreate *.* Super Course*List Price: $***.***Tax: $**Discount: $****Total: $**.***I never finished the course and I now want to do so. I also read that the courses do not expire. How can I get access to the course now?
GetHuman-havanero did not yet indicate what Udemy should do to make this right.
I have an issue with Udemy too
How GetHuman-havanero fixed the problem
We are waiting for GetHuman-havanero to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Udemy's attention and get better help faster. Tap below to get started.
Having Udemy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-havanero fixes it.
This email address isn't valid

Udemy

Customer service issue
Reported by GetHuman-havanero
Feb 17th, 2019 - 8 mons ago
I have an issue with Udemy too
Not resolved
Seen by 2 customers so far
Similar issue to 1219 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-havanero started working on this issue
Feb 17th 11:33pm
GetHuman-havanero shared this issue with your circles on Google+
Feb 17th 11:34pm