I have been trying to purchase * courses but kept having cart issues yesterday I finall...

GetHuman2215555's customer service issue with Udemy from February 2019

1 view
1210 similar
0 following
Help with my Udemy issue
First: share to improve GetHuman2215555's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2215555's next move: try the Udemy help center.
Udemy doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2215555 will want to follow the link below to head to their help center. We will check on GetHuman2215555 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2215555 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman2215555's own words
I have been trying to purchase * courses but kept having cart issues yesterday I finally got frustrated and had to leave the office. When I got home to purchase the same items went from **.** to ***.** for price is there nothing I can do? I can tell you what the cart issue was. **Udemu kept offering an additional product. When I would add the product it would delete the other products that I had in my cart. I want to purchase the three courses but wanted to buy them at the discounted price!
GetHuman2215555 did not yet indicate what Udemy should do to make this right.
I have an issue with Udemy too
How GetHuman2215555 fixed the problem
We are waiting for GetHuman2215555 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Udemy's attention and get better help faster. Tap below to get started.
Having Udemy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2215555 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2215555
Feb 15th, 2019 - 8 mons ago
I have an issue with Udemy too
Not resolved
Seen by 1 customer so far
Similar issue to 1210 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2215555 started working on this issue
Feb 15th 6:00pm