I believe I have completed the Nanodegree Program, however, Udacity claims an element o...

GetHuman-nlh's customer service issue with Udacity from July 2018

15 views
 | 
7 similar
 | 
0 following
Help with my Udacity issue
GetHuman-nlh's next move: try the Udacity help center.
Udacity doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nlh will want to follow the link below to head to their help center. We will check on GetHuman-nlh later to make sure it's all set or try to help escalate.
The issue in GetHuman-nlh's own words
I believe I have completed the Nanodegree Program, however, Udacity claims an element of the program has yet to be completed. I have spent eight months taking the course at great expense, and it was represented to me that I would receive a certificate once completed. I have tried, in vain, on numerous occasions to receive an appropriate response to said issue. It has been an extremely frustrating process that I would like to have resolved. Please advise.
GetHuman-nlh did not yet indicate what Udacity should do to make this right.
I have an issue with Udacity too
How GetHuman-nlh fixed the problem
We are waiting for GetHuman-nlh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Udacity's attention and get better help faster. Tap below to get started.
Having Udacity issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-nlh fixes it.
This email address isn't valid

Udacity

Customer service issue
Reported by GetHuman-nlh
Jul 3rd, 2018 - a yr ago
I have an issue with Udacity too
Fixed
Seen by 15 customers so far
Similar issue to 7 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-nlh started working on this issue
Jul 3rd, 2018 12:55pm
GetHuman-nlh indicated the issue is not fixed yet.
Jul 19th, 2018 1:16pm
GetHuman-nlh indicated the issue is not fixed yet.
Jul 19th, 2018 1:18pm
GetHuman-nlh indicated the issue is not fixed yet.
Jul 19th, 2018 1:19pm