I enrolled in the Intro to Programming course back in December through AT&T. I want to...

GetHuman817660's customer service issue with Udacity from June 2018

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The issue in GetHuman817660's own words
I enrolled in the Intro to Programming course back in December through AT&T. I want to extend my course that ends on **** by paying $** a month. I have an email instruction on how to do this but the email doesn't instructions doesn't match the link they gave me. I don't have a lot of time to resolve this and I don't want to start the course over. Can you please help me. I have reached out to a "Megan" twice for help but her responses keep going to someone else in AT&T. She doesn't answer me directly. My telephone number is *** ***-****, my name is Kathleen Flynn. My email is *****@***.com. Please help. I can't believe you can't be reached by phone.
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Udacity

Customer service issue
Reported by GetHuman817660
Jun 25th, 2018 - 6 mons ago
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GetHuman817660 started working on this issue
Jun 25th 12:09pm