Recently i have made a purchase of Assassin's Creed Valhalla on Epic store. But when i...

GetHuman-kimchand's customer service issue with Ubisoft from November 2020

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The issue in GetHuman-kimchand's own words
Recently i have made a purchase of Assassin's Creed Valhalla on Epic store. But when i tried to play the game it just freeze at the Warning screen no matter how many time i uninstall the game. So i refunded and try to purchase from Ubisoft store this time. But today when i purchase it said fail to made payment. But the amount of money has been blocked from my bank account. What is the meaning of this ?

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Customer service issue
Reported by GetHuman-kimchand
Nov 12th, 2020 - 5 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 1861 others
0 customers following this


GetHuman-kimchand started working on this issue
Nov 12th, 2020 2:39am
GetHuman-kimchand indicated the issue is not fixed yet.
Nov 12th, 2020 2:40am

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