I have just digitally downloaded AC Valhalla although I couldn’t find the standard edit...

GetHuman5449204's In Game Problem issue with Ubisoft from November 2020

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The issue in GetHuman5449204's own words
I have just digitally downloaded AC Valhalla although I couldn’t find the standard edition On the Xbox Microsoft store so I acquired through the stop on the Xbox mobile app all seemed fine and the game downloaded but now when attempting to open the game it tells says “do you own this game or app?” I have completed the trouble shoot and the only noticeable problem is that it is not in my purchase history yet it has completely downloaded which also took a while in conclusion it will be irritating too have to download again and it says I own the game in Microsoft store so can’t re purchase

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Ubisoft

In Game Problem issue
Reported by GetHuman5449204
Nov 10th, 2020 - 9 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 1834 others
0 customers following this

Timeline

GetHuman5449204 started working on this issue
Nov 10th, 2020 9:20am