order number **** for an Ace Hoodie is still "in fulfillment" and it was ordered over...

GetHuman5198141's customer service issue with Ubisoft from August 2020

Help with my Ubisoft issue
First: share to improve GetHuman5198141's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5198141 may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman5198141's own words
order number **** for an Ace Hoodie is still "in fulfillment" and it was ordered over * weeks ago. It was a birthday *present and now over a week late. Keep getting excuses and excuses but no answers. I am ready to cancel my order after trying * more than * times with chat which is a joke in itself. *Noticed Ubisoft had absolutely no delay in charging my credit card the night that I purchased on line. There is no excuse *for this pathetic service. I tired of hearing the "Covid **" excuses. Bet it doesn't bother anything for you when it comes to *you getting paid but your customers, ***** them.

GetHuman5198141 did not yet indicate what Ubisoft should do to make this right.

How GetHuman5198141 fixed the problem

We are waiting for GetHuman5198141 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Ubisoft's attention and get better help faster. Tap below to get started.
Having Ubisoft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman5198141
Aug 25th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 2224 others
0 customers following this


GetHuman5198141 started working on this issue
Aug 25th 6:19pm

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies