order number **** for an Ace Hoodie is still "in fulfillment" and it was ordered over...

GetHuman5198141's customer service issue with Ubisoft from August 2020

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The issue in GetHuman5198141's own words
order number **** for an Ace Hoodie is still "in fulfillment" and it was ordered over * weeks ago. It was a birthday *present and now over a week late. Keep getting excuses and excuses but no answers. I am ready to cancel my order after trying * more than * times with chat which is a joke in itself. *Noticed Ubisoft had absolutely no delay in charging my credit card the night that I purchased on line. There is no excuse *for this pathetic service. I tired of hearing the "Covid **" excuses. Bet it doesn't bother anything for you when it comes to *you getting paid but your customers, ***** them.

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Ubisoft

Customer service issue
Reported by GetHuman5198141
Aug 25th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 2224 others
0 customers following this

Timeline

GetHuman5198141 started working on this issue
Aug 25th 6:19pm

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