Hi I tried to purchase a game with the club units and it gave me a code. The discount...

GetHuman3854703's customer service issue with Ubisoft from October 2019

Help with my Ubisoft issue
The issue in GetHuman3854703's own words
Hi I tried to purchase a game with the club units and it gave me a code. The discount was applied but when I tried to enter payment info the screen kept looping so I was not able to place the order. I tried to use the discount again but it expired. I see the payment info is still greyed out. I still have plenty of club units available but how do I make a purchase? Also please let me know more about the subscription service. Are the games on there free or are they just offered at a discount? If I don't like it how do I cancel? Thanks -looking forward to hearing from you

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Ubisoft

Customer service issue
Reported by GetHuman3854703
Oct 30th, 2019 - a year ago
Fixed
Seen by 3 customers so far
Similar issue to 9207 others
0 customers following this
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Timeline

GetHuman3854703 started working on this issue
Oct 30th, 2019 4:26pm
GetHuman3854703 confirmed the issue is fixed. Hooray!
Oct 30th, 2019 4:27pm

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