I'm locked out of my email I have created a new email & updated Ebay my purchase of the...
GetHuman2618509's customer service issue with Ubisoft from March 2019
Help with my Ubisoft issue
The issue in GetHuman2618509's own words
I'm locked out of my email I have created a new email & updated Ebay my purchase of the Capitol defender pack has gone to my old email today as i bought it off Ebay today & the sale went fine until I redeemed it on the ubisoft site & the code got sent to my old email so I cant get my order I also need to change the email with ubisoft
GetHuman2618509 did not yet indicate what Ubisoft should do to make this right.
I have an issue with Ubisoft too
How GetHuman2618509 fixed the problem
I phoned their UK number spoke to a ubisoft's customer service employee they swapped my old email for my new one & retrieved my division * code & sent it to my new email they have excellent customer service!!
Please help with my Ubisoft issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.